As close as possible to you
More than ever, the challenge for each company is no longer to face but to take advantage of the explosion of interactions on multiple channels, to stand out, seduce, retain, sell or re-sell.
It is precisely Comdata France mission to support your organisation in transforming this opportunity into value for your business, by offering the right blend of people, processes and technology for customer relationship management.
As a multi-specialist, we offer a full range of innovative and integrated services, from the outsourcing of customer interactions and processes (BPO) to customer experience consulting.
We are different and unique in the combination of our strengths: financial health, breadth of our offer, local roots as close as possible to you and our obsession with operational excellence and the quality of service we provide. At Comdata France, with our 26 sites and 12,000 employees in France, Morocco and the Indian Ocean (Madagascar and Mauritius), we offer you tailor-made solutions (best shoring) adapted to your challenges. With our international presence (112 contact centers in 22 countries in 30 languages) we also support French companies in their global development. We bring you the best practices and support you in your quest to conquer the world.
95% of our customers recommend us and we would like to be able to count you among them for our next annual survey.
What makes us unique
In nowadays everchanging world, digital is reaching maturity and impacts all the sectors, which are reinventing themselves in the depth to adapt to this new reality. This new environment means customer interact more and they expect more in terms of experience with brands: Customer is King, Customer is everything.
Our services, from outsourcing of customer interactions and processes to customer experience consulting, are entirely focused on one goal: helping our client to maximise the customer value, by creating the smart blend of people, process and technology. We are a special breed of business partners - we are makers: we think and do, we cherish both and that fruitful combination makes us better at our job. Our group combines an international footprint with a strong, decentralized, local expertise, to be as close as possible to our clients.
We desire to transform the present as to design the future of both our clients’ businesses and our industry. Globally and in each country, we are present, we aim to be recognised as the market shaper in Customer Interaction & Process Management
- We seek Excellence and we make things happen
- We earn customer trust and build employee loyalty every day
- We believe in innovation as a mindset
- We trust in an international team because we embrace cultural diversity
- We support the communities where we work and live
Facts & Figures
1 Avenue du Général de Gaulle
92230 Gennevilliers, France
+33 171 10 82 15