The Shareholders’ Meeting of Comdata Group, controlled by global alternative asset manager The Carlyle Group, will meet on June 3rd and will appoint the new Board of Directors for the three-year period 2019/2021.
The Shareholders’ Meeting will appoint Mr. Massimo Canturi, currently Group Ceo, Chairman of Comdata Group and Chairman of its board of Directors. On the same occasion, Alessandro Zunino will be appointed new Group Ceo of Comdata.
With the new Board of Directors, Comdata Group - the leading innovative global solution provider in Customer Operations – consolidates and reinforces its structure. The Group has, reached a dimension that allows to take a step further in its growth strategy, by pursuing new opportunities both organically and through new acquisitions. Due to an outstanding expertise gained in leading the Group over the past 10 years, Massimo Canturi will work closely with the new Ceo, coordinating the activities of the Board and overseeing the governance of the Group, its commercial expansion strategies and M&A opportunities, as well as the implementation of the Business Plan.
Alessandro Zunino will guide Comdata in consolidating its leadership position in the markets and towards a further increase of the Group’s global business. The new Ceo, 52 years old, graduated in Engineering from Politecnico di Milano, and earned an MBA from INSEAD. He holds a solid know-how in strategic and managerial consulting, having worked in Roland Berger and McKinsey&Co in Spain, Germany and Italy. In 2002, he joined Edison and since 2007 he has been Ceo of Edison Energia and Executive Vice President of Edison's Gas and Power Market Division, contributing in making Edison one of the main players in the Italian energy market.
Massimo Canturi, Chairman of Comdata Group, said: “In the last years, Comdata Group accomplished an exceptional business growth, becoming one of the main market players in CRM BPO in Europe. Today we are present in 22 countries and work in more than 30 languages, thanks to our 50,000 employees. It is in our DNA, however, to never stop to look back. These important results are encouraging us to improve ourselves and to look at new challenges, which we are ready to accept furtherly strengthened by the arrival of Alessandro Zunino”.
Alessandro Zunino, new Comdata Group Ceo, added: “Joining Comdata as a new Group Ceo gives me an incredible opportunity to guide the change the industry of customer operations is facing. Thanks to the support of Massimo Canturi and of the Shareholders, I’m committed to make the business grow even more, and to enhance the know-how of all the people who, in so many countries, tangibly contribute to the Group's success, by combining an international footprint with a strong local expertise”. With a turnover increased from around 300 m/€ in 2015 to an expected 1B/€ in 2019, Comdata fulfilled an exceptional business performance and reached a leading position in Spain, Latin America and France. At the same time, Comdata is strengthening its position in Italy, Turkey and the Czech Republic.
About Comdata Group
Comdata is a leading innovative global service provider in Customer Interaction and Process Management. We have been helping clients to maximise their customer value since 1987. Combining an international footprint with strong local expertise, our teams of over 50,000 passionate employees work in 30 languages across 4 continents and 22 countries. We offer a full range of services, from outsourcing of customer interactions and processes to customer experience consulting – all achieved with a smart blend of people, process and technology. Headquartered in Milan, Comdata will deliver global revenues of approximately €1Billion in 2018 with more than 670 clients, including some of the biggest names in telecom, energy, banking, industry, retail and e-commerce.
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